Quick answer
Start by checking performance close to the router. If that is good, improve coverage by placing the router better, understanding which Wi-Fi band your devices are using and, for larger or more difficult properties, adding properly positioned mesh units or wired access points.
Wi-Fi signals have to travel through walls, floors, furniture and other obstacles. Masonry, reinforced concrete, metalwork and the physical layout of a villa or apartment can all reduce the usable signal. Before buying more equipment, work out where the problem actually is.
1. Separate an internet problem from a Wi-Fi problem
The broadband connection brings internet service into your property. Wi-Fi distributes that connection wirelessly around it. They are related, but they are not the same thing.
- Stand close to the main router.
- Connect a phone or laptop to Wi-Fi and run a speed test.
- Repeat the test in the room where you normally have problems.
If performance is poor even beside the router, the broadband service or router may need investigation. If it is good beside the router and much worse elsewhere, you are probably dealing with a coverage problem.
2. Improve the router position
Installers often put the router where the fibre enters the property, but that is not always the best location for Wi-Fi. Avoid hiding it inside a cupboard, behind a television, on the floor in a corner or beside large metal objects.
Where practical, place Wi-Fi equipment in an open, reasonably central and slightly elevated position. Moving a router only a few metres can sometimes make a noticeable difference.
3. Remember that walls and floors matter
Every wall and floor weakens the wireless signal. A router that works perfectly in the lounge can struggle after the signal passes through several internal walls or a reinforced floor.
Multi-storey villas, long apartments, roof terraces and detached rooms are therefore often better served by more than one properly connected wireless access point.
4. Understand 2.4 GHz and 5 GHz
2.4 GHz
Usually reaches further and copes better with obstacles, but generally has less capacity and is more vulnerable to congestion.
5 GHz
Usually provides better performance at shorter range, but weakens more quickly through walls and floors.
Modern devices can often choose automatically. The key point is that the fastest band beside the router may not be the best band at the far end of the property.
5. Do not expect a cheap extender to perform miracles
A Wi-Fi extender needs a good connection back to the router. If you plug it into the room where the Wi-Fi has already disappeared, it has very little useful signal to repeat.
Extenders can be fine for simple cases, but several of them can create extra network names, reduced performance and awkward roaming between rooms.
6. Consider mesh Wi-Fi for a larger property
A mesh system uses several coordinated Wi-Fi units around the property. It can provide more consistent coverage and easier roaming than a collection of separate extenders.
7. Use wired access points where possible
If Ethernet cabling is available, a wired access point is often the most reliable answer. Traffic travels over cable between the access points instead of depending on a wireless signal passing through several walls.
That can be particularly useful between floors or when extending reliable coverage to a home office.
8. Treat terraces and outdoor areas separately
A terrace or pool area may be physically close to the router but separated by glazing, walls, shutters or structural materials. Important outdoor coverage may need an access point positioned specifically for that area.
Do not install ordinary indoor networking equipment outside unless the manufacturer says it is suitable for the environment.
9. Do not replace the ISP router blindly
Your internet provider's router may also be involved in fibre termination, telephone or television services. Often it can remain in place while better Wi-Fi equipment is added.
Before making significant changes, photograph or document how everything is connected so the original setup can be restored if necessary.
10. Tidy up security at the same time
- Use WPA2 or WPA3 security.
- Use a strong, unique Wi-Fi password.
- Change default administrator credentials where applicable.
- Keep router and mesh firmware updated.
- Consider a guest network for visitors or less-trusted smart devices if your equipment supports it.
A useful point for second homes
If the property is empty for part of the year, reliable networking matters even more. Cameras, alarms and other connected devices are only useful remotely if the internet and Wi-Fi stay stable.
Before leaving for a long period, check power, cables and any remote-management features you depend on from outside the home network.
When should you get someone to look at it?
It is worth getting help when the network has become a mixture of old routers, repeaters and different Wi-Fi names, or when sensible positioning changes have not solved the problem.
A proper check should consider the property layout, where the internet enters the building, signal strength in the rooms that matter, the devices being used and whether mesh or wired access points make more sense.
Still struggling with Wi-Fi?
On Course IT provides English-speaking Wi-Fi troubleshooting and home IT support across Murcia's golf resorts and surrounding areas. I can help identify whether the problem is the broadband connection, wireless coverage, equipment placement or the devices themselves.