About Me

Corporate IT experience, brought down to earth

On Course IT is built around a simple idea: the knowledge and good practice used in professional IT environments should be available to everyone.

My background

Extensive experience across modern IT infrastructure

I have spent a substantial part of my career working with business-critical IT systems and enterprise environments. That experience covers areas such as Microsoft 365, Azure, Windows infrastructure, identity and access, networking, virtualisation, storage, backup, disaster recovery and cloud services.

In corporate IT, the expectation is not simply to make something work. Systems need to be reliable, secure, recoverable, supportable and properly thought through. I bring that same mindset to On Course IT.

Enterprise knowledge that translates into everyday benefits

  • Better troubleshooting
    Looking for the root cause rather than repeatedly treating the symptom.
  • Security awareness
    Thinking about accounts, backups, updates and risk as part of the solution.
  • Business continuity
    Considering what happens if a device, service or system fails.
  • Scalable advice
    Helping small businesses make decisions that will still make sense as they grow.
Experience across the stack

From the desktop to the data centre and cloud

My career has involved planning, supporting, reviewing and improving technology across a broad range of environments.

Microsoft

Microsoft 365, Azure, Windows, Active Directory, identity, endpoint and cloud services.

Infrastructure

Virtualisation, networking, servers, storage and resilient platform design.

Data Protection

Backup, restore, disaster recovery, retention, resilience and recovery planning.

Technical Planning

Discovery, design, migration planning, upgrades, risk management and technical documentation.

Why that matters to you

You get more than a quick fix

For a home user, that might mean setting up a new laptop properly, checking that files are backed up and making sure accounts are secure. For a small business, it could mean improving Microsoft 365, reducing risk and putting a sensible support plan in place.

Same principles, different scale

1
Understand the problem
What is happening, what matters and what the real impact is.
2
Fix it properly
Use proven methods rather than guesswork.
3
Reduce repeat issues
Where possible, improve the setup so the same problem is less likely to return.
4
Explain it clearly
You should understand what changed without needing to learn IT jargon.